Whether it be victims, survivors, family members, or communities of faithful, all individuals may come forward to report a suspected abuse with mixed feelings: fear, anger, anxiety, hopes for justice, trust or mistrust. Often they do not know what to do, which steps to take, nor to whom they should talk.
That is why the systems available for these individuals must ensure that effective, professional and prompt processes are in place for those who report a suspected abuse.
Some services for handling reports of allegations offer the services of a “victim assistance coordinator.” A victim assistance coordinator is someone who works closely with victims of crimes during the course of the justice process, offering information regarding various aspects of the assistance, including but not limited to legal support and recommendations of other services available for the individual and for their family (e.g. psychotherapy and medical assistance).
This section offers examples of public available services of reporting systems (victims assistance coordinators, offices and hotlines) established by local Churches and other entities, with instructions regarding the specific steps to be taken within the following Countries:
The Americas #
Archdiocese of Chicago
Scottish Catholic Safeguarding Service, Scotland
Lutter Contre la Pédophilie, France
Towards Healing, Ireland
Towards Peace, Ireland
The Catholic Church in England and Wales, England and Wales
Wounded in the Church, Poland
Australian Catholic Safeguarding Ltd, Australia
New Zealand Catholic Bishops Conference (NZBC), New Zealand